$170–425
CMS, once a year
Annual wellness visits
The anniversary list, called down until the visit is billed. Recapture has a door. Southeast Medical Group already runs this as Annual Physical.
For value-based primary care
One coworker for every patient your practice can't get to.
The phone, the overdue list, the refills.It works all of it and hands your team only what needs a person.
What you actually add.
A billed visit. A monthly CMS enrollment. A Stars close. Turn on the one that's bleeding. Add the rest whenever. Same system underneath.
APCM enrollment
$15–110 PMPM from CMS. A patient who pays you every month, not a kept appointment. Care managers only take the ones who said yes.
- Pitch
- Consent
- Care-management task
Stars and HEDIS gaps
The spreadsheet never calls them. Screening closes the measure. DPP fills the class before it starts empty.
- Mammo
- Colon
- DPP
- Well child
Medication adherence
Refill nudges and chronic-med check-ins that move PDC. Southeast Medical Group is 2–3 points up in three months.
Keep the schedule full
Confirm, remind, recover the no-show, answer the line. How every list above stays full.
- Confirm
- Remind
- No-show
- Inbound
Already run your referrals through a referral network? It works those the same way, day one.
See it happen.
Three conversations. Each one ends in what it handed your team.
Inbound call
Illustrative
- Patient
Hi, I need to schedule a new-patient visit. Do you take Aetna?
- Rivvi
We do. Aetna's in-network. Let me get you straight to scheduling, one moment.
Transferred live
New patient on Aetna
- Caller
- New patient
- Plan
- Aetna in-network
- Goes to
- Scheduling
Staff stop living in the dialer.
The live book
In just 3 months with Rivvi we're already 2 to 3 points higher on medication adherence, and my staff finally make real impact instead of leaving voicemails.
Jennifer Saddanathan, PharmD
Director of Care Management, Southeast Medical Group
- 135,000+
- patients reached
- 20+
- live use cases
- 50,000+
- follow-up workflows
- 86
- FTE of calling capacity
Routed to staff after the conversation
Staff never spend on outbound dials or inbound answer
Staff stop living in the dialer and work the cases that need a person. Counted from the live book.
Practices and networks already running on Rivvi
It gets better at your practice every month.
It learns your hours, your providers, who to escalate to, and how your patients actually answer. Then you ask it what it's seeing, in the words your practice already uses.
Included on every plan
Ask it
Which patients aren't picking up?
4 patients, 3+ attempts, no answer
- Dr. Alvarez2 patientslast tried Tue
- Dr. Chen1 patientlast tried Mon
- Dr. Okafor1 patientlast tried Fri
Suggested: switch these four to text. Answer rate on text for this panel is higher than the third call.
Which measures moved this week?
Where is the refill list stuck?
It plugs into the systems you already run.
HubSpot, Microsoft Teams, Power BI, and the referral network you already use. All live today. Or export from any EHR and drop the file in.
HubSpot
Live today
Microsoft Teams
Live today
Power BI
Live today
Referral network
Live today
And if you connect nothing at all, it still works on day one.
Voice · SMS · Web · Spanish + 30 languages
Start this morning. Patients hear from you today.
Most software in this category takes six weeks to four months before it touches a patient. This takes about five minutes, and nobody has to schedule a demo, learn a new system, or wait on IT.
BAA signed before any patient data moves14 days free · no card to start · cancel anytime
- Start here
Sign up and sign your BAA
Create the practice and e-sign the HIPAA BAA in one flow. No patient data moves until that is done, and nobody sits through a demo first.
- Set up
Paste your website
It reads your site for locations, providers, hours, and the phone tree, then checks NPPES and Google Places. You approve everything before it goes live.
- Go live
Point it at real patients
Turn on the phone line, drop the widget, or upload the patient list. It runs from the first call. Your team only gets what needs a person.
Simple pricing. Sized to the practice.
Every plan is the whole product. Plans differ on size, not features. Most practices start on Launch and move up without anything being rebuilt.
Most start here
Launch
$799/mo
A single practice, going live.
- Calls at once
- 5
- Staff logins
- 3
- Minutes included
- 1,500
Basics
$1,999/mo
A growing team, full panel.
- Calls at once
- 15
- Staff logins
- 5
- Minutes included
- 6,875
Growth
$4,999/mo
Multi-location, high volume.
- Calls at once
- 30
- Staff logins
- 8
- Minutes included
- 21,250
Start free
14 days free. No card.
Practices over 50 providers are set up by our team. Start free and we'll reach out.
The things every practice asks first
Will my patients know it's not a person?
They hear a clear, natural voice, and Rivvi identifies itself when it should. The point is not to trick anyone. Read the inbound call at the top of this page before you decide. Practices care most that it never embarrasses them with a patient.
Is this a HIPAA problem?
Rivvi runs on HIPAA-eligible infrastructure. You e-sign a Business Associate Agreement (BAA) in signup, before any patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
How long does setup actually take?
Under 5 minutes for a cold signup: create your practice, e-sign your BAA, answer a short set of questions about how you work, and point Rivvi at your patient list or phone line. No sales call, no integration project, no phone-tree rebuild before the first call can run.
Do I need a card? What happens when the 14 days end?
$0 today. No card to start. When the 14 days end, access pauses until you pick a plan and add a card. You get 3 staff logins during the trial, matching Launch so nobody loses access mid-trial.
Does this replace my staff?
No. Your staff stop leaving voicemails. Rivvi handles the high-volume patient-facing work there is nobody to do: answering the phone, calling overdue patients, chasing referrals. Your people get a live patient with context, or a task that's already half done.
Will it book into our scheduling system?
It doesn't write into your EHR. During office hours it transfers the patient to your front desk live, and navigates your phone tree to get them to the right person. After hours your team gets a task with insurance already checked and the times the patient asked for. You don't get voicemails. You get work that's already half done.
Can it work an attributed panel from our payer or ACO file?
Yes. Upload your patient list or ACO attribution file and Rivvi works it: adherence, overdue screenings, annual wellness, referral follow-up, and inbound. It works the whole list so your staff only touches the ones who said yes.
What if we go past the included minutes?
Extra usage stays on the same plan. You are not buying minutes like a phone bill. If a month runs hot, the extra bills on that plan and gets cheaper as you move up. The cards show the included pool, not a per-minute rate.
Start recovering the visits that are already on the list.
Overdue visits are unbilled visits. A patient who never got called is revenue that stayed on the list. Closed gaps are quality dollars.
Start free
About 5 minutes to the first call.
- Today$0. No card.
- Day 14Access pauses until you pick a plan.
- AnytimeCancel. Nothing to unwind.